Your Questions Answered
F.A.Q
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How to order photography services?
You can contact us via the contact page on this website or send an email to goldenmemories@gmail.com After that, we will arrange a consultation schedule to discuss your photo needs further.
What types of photography services do you offer?
To order, browse our website, add items to your cart, and proceed to checkout to enter shipping and payment details. We offer various professional photography services, including:
– Wedding Photography: Capturing your special day.
– Pre-wedding Photography: Photos before the wedding.
– Product Photography: For e-commerce and advertising.
– Event Photography: Documenting events like seminars and parties.
– Portrait Photography: Individual or family portraits.
Can I choose the location for the photo session?
Of course! We are happy to conduct a photo session at the location of your choice. We can also suggest suitable locations if you need ideas or recommendations.
Yes, we offer high quality photo album creation as an addition to photography packages. The album can be customized according to your wishes, both in terms of design and size.
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How long does it take to receive the photos?
The photo editing and processing process usually takes around 1-3 weeks, depending on the type of service and number of photos taken. We will let you know the estimated turnaround time after the photo session.
Are there any special packages or discounts?
We offer a variety of packages to suit your budget and needs. Don’t hesitate to contact us to find out what packages are available and whether there are any discounts or promotions currently running.
Do you also provide videography services?
Apart from photography, we also provide videography services for documentation needs for weddings, events and others. Please contact us for further details.
Can I see examples of your previous photos?
Of course! We have a gallery on our website that displays our portfolio. You can also see more sample photos via our social media such as Instagram and Facebook.
What if the weather is bad on the day of the photo session?
If the photo session is held outdoors and the weather is not favorable, we will try to reschedule or offer a suitable indoor location. We always strive to ensure a pleasant photo experience, regardless of weather conditions.
What happens if I need to cancel or reschedule a photo session?
We understand that change can happen. If you need to cancel or reschedule, please notify us at least 48 hours before the photo session. Further provisions regarding cancellation can be found on our policies page.